The community edition is not working and I reinstalled so many times still same issue, Please check everything before roll-out of any new versions. Please focus on community edition also. PFA

jagadeeshone6 · December 2, 2023, 7:30am

Waste of my time, I just want to explore this RPA tool, but the community edition is not working and I reinstalled so many times still same issue, Please check everything before roll-out of any new versions.
Please focus on community edition also.
PFA.
Window closes within seconds when I try to open the application.
→ I got the version 18.0 license and version I have 20.1 installed on my machine. Please help

bharatee · December 4, 2023, 4:58am

Hi,
Please follow below steps for us to understand the issue better

Share the output of “node -v” command from command prompt. NodeJS 18.10.0 or above is a prerequisite for AssistEdge CE 20.1.
start CE from desktop shortcut only. Do not start Automation Studio.exe directly from ACE folder
share the log file “{InstalledLocation}\Workflow\AssistEdge RPA.log”

jagadeeshone6 · December 4, 2023, 6:47am

Hi @bharatee bharatee
Please check the answers and attachments

After opening shortcut only, I am opening Automation Studio.exe.
Sorry, new users can not upload attachments.

jagadeeshone6 · December 4, 2023, 6:55am

And License folder also empty.

jagadeeshone6 · December 4, 2023, 6:57am

AssistEdge RPA log:
Unused Port for DB: 5436
Start DB using:C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\DBFiles\StartAEDB.bat
Started DB
Start API using:C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\API\postgresenv.bat
UpdateWebsocketDetailsStart: filePath C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\ACE\Automation Studio.exe.config portNo 8080 600000
UpdateWebsocketDetailsEnd:
UpdateWebsocketDetailsStart: filePath C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\PA\RoboSE.exe.config portNo 8080 600000
UpdateWebsocketDetailsEnd:
UpdateWebsocketDetailsStart: filePath C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\Workflow\AssistEdge RPA.exe.config portNo 8080 600000
UpdateWebsocketDetailsEnd:
Started API
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 1 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 2
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 3 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 4
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 5 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 6
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 7 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 8
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 9 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 10
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 11 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 12
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 13 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 14
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 15 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 16
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 17 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 18
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 19 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 20
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 21 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 22
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 23 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 24
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 25 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 26
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 27 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 28
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 29 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call result getUserDetails, CurrentUserEmailId :
API call result getUserDetails, communityCloudDownloadId :
Exit PA - Closing the launcher
CloseExes - Closing the launcher
Stop DB using:C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\DBFiles\StopAEDB.bat
Stopped DB
Exiting DB process
Exiting API process
Unused Port for DB: 5436
Start DB using:C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\DBFiles\StartAEDB.bat
Started DB
Start API using:C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\API\postgresenv.bat
UpdateWebsocketDetailsStart: filePath C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\ACE\Automation Studio.exe.config portNo 8080 600000
UpdateWebsocketDetailsEnd:
UpdateWebsocketDetailsStart: filePath C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\PA\RoboSE.exe.config portNo 8080 600000
UpdateWebsocketDetailsEnd:
UpdateWebsocketDetailsStart: filePath C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\Workflow\AssistEdge RPA.exe.config portNo 8080 600000
UpdateWebsocketDetailsEnd:
Started API
DB Status validated on Attempt: 1
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 1 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 2
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 3 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 4
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 5 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 6
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 7 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 8
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 9 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 10
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 11 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 12
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 13 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 14
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 15 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 16
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 17 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 18
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 19 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 20
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 21 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 22
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 23 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 24
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 25 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 26
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 27 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 28
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam`1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()

jagadeeshone6 · December 4, 2023, 6:58am

API call reattempt getUserDetails : 29
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call result getUserDetails, CurrentUserEmailId : API call result getUserDetails, communityCloudDownloadId : Exit PA - Closing the launcher CloseExes - Closing the launcher Stop DB using:C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\DBFiles\StopAEDB.bat Stopped DB Exiting DB process Exiting API process Unused Port for DB: 5436 Start DB using:C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\DBFiles\StartAEDB.bat Started DB Start API using:C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\API\postgresenv.bat UpdateWebsocketDetailsStart: filePath C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\ACE\Automation Studio.exe.config portNo 8080 600000 UpdateWebsocketDetailsEnd: UpdateWebsocketDetailsStart: filePath C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\PA\RoboSE.exe.config portNo 8080 600000 UpdateWebsocketDetailsEnd: UpdateWebsocketDetailsStart: filePath C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\Workflow\AssistEdge RPA.exe.config portNo 8080 600000 UpdateWebsocketDetailsEnd: Started API DB Status validated on Attempt: 1 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 1
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 2 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 3
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 4 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 5
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 6 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 7
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 8 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 9
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 10 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 11
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 12 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 13
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 14 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 15
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 16 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 17
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 18 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 19
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 20 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 21
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 22 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 23
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 24 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 25
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 26 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 27
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type) at StudioForm.CallService.GetUserDeatils(String userName) at StudioForm.Form1.getUserDetails() API call reattempt getUserDetails : 28 Error in get user details One or more errors occurred. at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call reattempt getUserDetails : 29
Error in get user details One or more errors occurred.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Utilities.AERestClient.AEWebsocketClient.Search[T](SearchParam`1 searchParam, AEJSerializerType type)
at StudioForm.CallService.GetUserDeatils(String userName)
at StudioForm.Form1.getUserDetails()
API call result getUserDetails, CurrentUserEmailId :
API call result getUserDetails, communityCloudDownloadId :

bharatee · December 4, 2023, 7:05am

Hi,
Kindly upgrade NodeJS to 18.0 or above and try.

jagadeeshone6 · December 4, 2023, 7:13am

Hi @bharatee ,

What about license file, I didn’t received any file through mail.
And License folder also empty.

Thanks,
Jagadeesh

bharatee · December 4, 2023, 7:59am

Hi,
Looks like the limit of license generation for AssistEdge Community Edition is exhausted for you.
If you have 18.0 Community Edition license, you can use the same. Else plz send below details on “ae.community@edgeverve.com”

Output on “whoami” on command prompt
Output of “getmac” on command prompt
We will provide the license.

jagadeeshone6 · December 4, 2023, 8:11am

Thank you, @bharatee
I just share those details to ae.community@edgeverve.com

jagadeeshone6 · December 4, 2023, 11:06am

Hi @bharatee bharatee,

I shared those details to ae.community@edgeverve.com
How much time it takes to get the file.

And I updated node, now it’s version:20. but still same issue
Immediately is is closing when I try to open Automation Studio.exe

please help

Thanks,
Jagadeesh

bharatee · December 4, 2023, 11:50am

Hi,
Kindly share “\API\log\controltower.log” file.

jagadeeshone6 · December 4, 2023, 1:12pm

Hi @bharatee bharatee

Please find below for “\API\log\controltower.log”:

[2023-12-04T08:03:04.623Z] [INFO ] [C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\API\offlineServer] ‘API loading completed’
[2023-12-04T08:03:04.809Z] [ERROR] [C:\Users\malleswarapuj\Documents\EdgeVerve Systems Limited\AssistEdge_RPA\API\handler\database\index] AggregateError\n at internalConnectMultiple (node:net:1114:18)\n at afterConnectMultiple (node:net:1667:5)

jagadeeshone6 · December 5, 2023, 6:47am

Waiting for your reply @bharatee bharatee

bharatee · December 5, 2023, 9:26am

Hi,
Hope you have got the license.
We are analyzing the logs, meanwhile kindly follow below steps

Exit Community Edition from System tray
Wait for a min and close postgres.exe and node.exe from task manager if any
Launch “AssistEdge RPA.exe”, wait for 1 min or two.
If issue still persists, send logs from “%localappdata%\EdgeVerve\ACE_uniquekey\Logs\AssistEdge_Studio.log” on community forum mail
Send file {InstallationLocation}\ACE\Automation Studio.exe.config, need to verify few configuration values.

jagadeeshone6 · December 5, 2023, 9:56am

Hi @bharatee bharatee

I got the license,

But still same issue,
So I am sending the log files to ae.community@edgeverve.com

Please check!!!

Thanks,
Jagadeesh

bharatee · December 6, 2023, 3:20am

Hi Jagadeesh,
Thanks for the logs. We have checked the issue. It seems that the installation was not finished properly, Configurations are not set properly for Automation Studio. Kindly make sure the installation is not interrupted. Please follow below steps

Exit community edition from system tray
Uninstall community edition
After successful uninstallation, make sure all the instances of postgres and node instances are killed from task manager
Install community edition
After successful installation make sure you click on the “Finish” button, highlighted in attached image. This will make sure all the configurations are set correctly.
Once the installation is finished, wait for 2 minutes, Community Edition will launch automatically.
If it is still not working, Kindly click on “skip” on migration confirmation screen and try again.

jagadeeshone6 · December 6, 2023, 9:44am

Hi @bharatee bharatee

Thanks for your help, now it is working.
I appreciate your support.

Thanks,
Jagadeesh