RobotSE/ Robot view is not launching?

Control Tower
1

Hi,

I have created a robot and setup is completed. It’s ready to start. But when I try to start, Its not launching. I tried to start RobotSE.exe from robots folder but get no response from there too. Kindly Help me with this issue.

2

Hi @manikandan.u02

The Robot should be launched from Control Tower. It should not be started manually.

Can you please share the AssistEdge_SE.log of Robot.

It would be in the folder of
Robot Downalod Location\Robot\RobotAgent\Robots\ Robot Name\Logs

3

Hi @Mantri

I tried to start from control tower at first, Since it’s not launching I tried to start from the robot location.

PFB the Bot logs,

{“MachineName”:“XXXXXXXX”,“ProcessId”:“17160”,“ProcessName”:“C:\Robots\RobotAgent\Robots\TestBot_8cc21b17-98e7-4177-833f-effd86647ad7\RoboSE.exe”,“instid”:“0”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loaded InstanceID from app.config. Value is : 1”,“description”:“NA”,“datetime”:“2022-12-28T03:16:20.695-05:00”,“LogType”:“Default”}
{“MachineName”:“XXXXXXXX”,“ProcessId”:“17160”,“ProcessName”:“C:\Robots\RobotAgent\Robots\TestBot_8cc21b17-98e7-4177-833f-effd86647ad7\RoboSE.exe”,“instid”:“1”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loaded logIP from app.config. Value is : True”,“description”:“NA”,“datetime”:“2022-12-28T03:16:21.735-05:00”,“ipaddress”:“XXXXXXXX”,“LogType”:“Default”}
{“MachineName”:“XXXXXXXX”,“ProcessId”:“17160”,“ProcessName”:“C:\Robots\RobotAgent\Robots\TestBot_8cc21b17-98e7-4177-833f-effd86647ad7\RoboSE.exe”,“instid”:“1”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loaded logUserID from app.config. Value is : True”,“description”:“NA”,“datetime”:“2022-12-28T03:16:21.735-05:00”,“userid”:“XXXXXXXX”,“ipaddress”:“XXXXXXXX”,“LogType”:“Default”}
{“MachineName”:“XXXXXXXX”,“ProcessId”:“17160”,“ProcessName”:“C:\Robots\RobotAgent\Robots\TestBot_8cc21b17-98e7-4177-833f-effd86647ad7\RoboSE.exe”,“instid”:“1”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loaded logErrorDetails from app.config. Value is : True”,“description”:“NA”,“datetime”:“2022-12-28T03:16:21.735-05:00”,“userid”:“XXXXXXXX”,“ipaddress”:“XXXXXXXX”,“LogType”:“Default”}
{“MachineName”:“XXXXXXXX”,“ProcessId”:“17160”,“ProcessName”:“C:\Robots\RobotAgent\Robots\TestBot_8cc21b17-98e7-4177-833f-effd86647ad7\RoboSE.exe”,“instid”:“1”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loaded LogTypePushToElastic from app.config. Value is : None”,“description”:“NA”,“datetime”:“2022-12-28T03:16:21.735-05:00”,“userid”:“XXXXXXXX”,“ipaddress”:“XXXXXXXX”,“LogType”:“Default”}
{“MachineName”:“XXXXXXXX”,“ProcessId”:“17160”,“ProcessName”:“C:\Robots\RobotAgent\Robots\TestBot_8cc21b17-98e7-4177-833f-effd86647ad7\RoboSE.exe”,“instid”:“1”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Finished loading module - category mapping information. Mapping found for 1 modules”,“description”:“NA”,“datetime”:“2022-12-28T03:16:21.737-05:00”,“userid”:“XXXXXXXX”,“ipaddress”:“XXXXXXXX”,“LogType”:“Default”}
{“MachineName”:“XXXXXXXX”,“ProcessId”:“17160”,“ProcessName”:“C:\Robots\RobotAgent\Robots\TestBot_8cc21b17-98e7-4177-833f-effd86647ad7\RoboSE.exe”,“instid”:“1”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loading Log Settings”,“description”:“NA”,“datetime”:“2022-12-28T03:16:21.737-05:00”,“userid”:“XXXXXXXX”,“ipaddress”:“XXXXXXXX”,“LogType”:“Default”}
{“MachineName”:“XXXXXXXX”,“ProcessId”:“17160”,“ProcessName”:“C:\Robots\RobotAgent\Robots\TestBot_8cc21b17-98e7-4177-833f-effd86647ad7\RoboSE.exe”,“instid”:“1”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Finished Log Settings”,“description”:“NA”,“datetime”:“2022-12-28T03:16:21.740-05:00”,“userid”:“XXXXXXXX”,“ipaddress”:“XXXXXXXX”,“LogType”:“Default”}

Thanks

4

Hi @manikandan.u02

Check if AERestEndPoint is updated in the RobotSE.config file

If not, please go to RobotSE folder in RobotAgent and update RobotSE.config file.
After you update the AETestEndPoit, create a new Robot and that should work.

Hope this helps!

5

Hi @Mantri

I have updated the AERestEndPoint in RobotSE.config and now I Robot is launching. Thanks for helping me in this issue.