Hi team,
I am not able to install latest version of AssistEdge on my system. I have admin rights. Whenever I download setup and run it, it says that older version already exists. On trying to uninstall older version, “Account already exist” error message pops up and it doesn’t get uninstalled.
Thanks in advance.
Hi,
“The specified account already exists”. This is not a bug within AssistEdge installer but in .msi installers in general, where certain registry keys can become corrupted during an install or uninstall. To rectify this you may need to run the fix utility provided by microsoft from link given below-
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
Regards,
Amit Anand
Thank you for the suggestion. I don’t have right to do such modifications on my system. I am going for system format. This is my system’s issue