Download Assist Edge Community Edition

Hi, when I click on link Download Assist Edge Community Edition a new page is opened, which asks for details like User ID, Machine ID etc. what are the details to be filled in User ID and Machine ID fields. I am trying to give my user id, ‘Please enter valid User ID’ is getting populated. Kindly let me know which user id and machine id should be entered in these fields.


  1. Obtain user id by typing whoami in CMD prompt
  2. +Obtain Mac id using getmac command in CMD prompt

Follow the instruction and help text on download screen