AE Community Edition Installation Error

isha.bhatnagar · May 21, 2019, 5:37am

Hi,

My teammate is not able to install AE Community Edition. When she tries to install, the following error shows up : Error while installing AssistEdge RPA CE. Please check logs at D:\TKE\AssistEdge_RPA_CE\AssistEdge_RPA_CE\PrerequisitesSoftwares\AE_CE_logs.log
That particular log mentioned in the path is not generated at all.
I have attached screenshot of error Installation%20Error

amit_anand15 · May 21, 2019, 11:02am

Hi,
Kindly check the logs at mentioned location and see if you are able to figure out root cause of the same. Else paste the logs here

Regards,
Amit

isha.bhatnagar · May 21, 2019, 11:17am

There should be a log in the given location, but no log gets generated there.

amit_anand15 · May 22, 2019, 4:23am

Hi,

Is this file empty

D:\TKE\AssistEdge_RPA_CE\AssistEdge_RPA_CE\PrerequisitesSoftwares\AE_CE_logs.log

Regards,
Amit

isha.bhatnagar · May 22, 2019, 5:09am

The file consists of the following :- Log%20Path

amit_anand15 · May 22, 2019, 9:02am

Hi,

Have you ensured that you have all pre-req software installed.

Regards,
Amit

isha.bhatnagar · May 22, 2019, 9:56am

Hi,

Please list all pre-requisite software required. i’ll cross check on my system.

amit_anand15 · May 22, 2019, 10:40am

Software:
Operating System: Microsoft Windows 7 or Above
.Net Framework: 4.6 or Above

isha.bhatnagar · June 4, 2019, 8:31am

This issue is resolved. Thank you