What happens when the Decision Workbench activity is encountered in the process?

What happens when the Decision Workbench activity is encountered in the process?

Hi @mrunalini

Whenever there’s a decision workbench activity in your process, the process stops there itself and is sent to SME for taking decision.

The SME should make the decision in the Decision Workbench.
Once the decision is taken, any configured subsequent process gets executed.

This Knowledge Base link can further help you out
https://www.edgeverve.com/assistedge/knowledge-base/RPA19.1/Automation_Studio/Configuring-Automation-Processes/Contextual_Intelligence/Decision_Workbench.htm