Unable use Admin module URL, control tower URL of Assistedge 18.0

Hi folks ,

I am unable to use Admin module ,control tower or any web based application of AssistEdge 18.0 . Earlier it was working , i created 3 users with specific roles .
Automation studio and AE18 components are working fine, still unable to use admin URL .
I attached screenshots .
Please help .

Regards ,
Vishalpic 1

Hi,

When it was working and what changes was done post that it stopped working. Kindly post only community edition related question in this forum

Regards,
Amit

pic2

Hi Amit ,

No changes made , only once VM is restarted . I started all the AE - Components ,all are working fine , studio is working fine . Only web based urls of Admin , control tower etc are not working . I connected with my AE 18.0 educator , she was unable to fix this issue and ask me to post this issue here for solution.

Hi,

Kindly raise a support ticket with appropriate logs with support team. Support team will check with the issue you have mentioned

Regards,
Amit