Unable to open chrome browser

Hi Team,

Unable to open the browser with bot and studio after executing successfully bots till last friday 20-sep-2019.
Please find the log below:
tackTrace - System.Exception: Automation Player exe not found. Recorded processes will not work if Automation Player exe not found. Please refer Exe App config to configure PBE exe path.
at Assist.PlayerConnector.PlayerConnector.LaunchPlayer() userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
instid~0 date~9/23/2019 time~04:29:53.950 level~Info priority~10 srcmodule~Utilities.JavaAutomationWrapper.MappingServer method~InvokeMappingServer message~Java Process created for MappingServer Process description~NA userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
instid~0 date~9/23/2019 time~04:29:54.010 level~Info priority~10 srcmodule~Utilities.JavaAutomationWrapper.MappingServer method~InvokeMappingServer message~Mapping Server started successfully. description~NA userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
instid~0 date~9/23/2019 time~04:29:54.012 level~Info priority~10 srcmodule~Utilities.JavaAutomationWrapper.MappingServer method~SetAgentJarEnvVariable message~Empty JAVA_TOOL_OPTIONS description~NA userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
instid~0 date~9/23/2019 time~04:29:54.012 level~Info priority~10 srcmodule~Utilities.JavaAutomationWrapper.MappingServer method~SetAgentJarEnvVariable message~After setting env-javaagent:“D:\EdgeVerve Systems Limited\AssistEdge_CE\ACE\JARService\ProtonAgent.jar” -Dwindow_mode=“EVENT_BASED” description~NA userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
instid~0 date~9/23/2019 time~04:31:28.034 level~Error priority~1 srcmodule~Utilities.CsScriptEngineProvider.CsScriptEngine method~.ctor message~ScriptRepository folder does not exist!! description~NA userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
co_module~SE_ACE inst_key~0 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-09-23T16:31:28.128+05:30 level~Warning priority~0 srcmodule~WorkflowStudio.WorkflowDocumentContent method~RegisterAEActivitiesMetadata message~Not Able to find Designer Class in Assembly description~General userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
co_module~SE_ACE inst_key~0 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-09-23T16:31:43.087+05:30 level~Error priority~0 srcmodule~SE.Core.SeleniumBasedAutomation method~Launch errormessage~unknown error: cannot find Chrome binary
(Driver info: chromedriver=75.0.3770.140 (2d9f97485c7b07dc18a74666574f19176731995c-refs/branch-heads/3770@{#1155}),platform=Windows NT 10.0.17134 x86_64) errordetails~ExceptionMessage - unknown error: cannot find Chrome binary
(Driver info: chromedriver=75.0.3770.140 (2d9f97485c7b07dc18a74666574f19176731995c-refs/branch-heads/3770@{#1155}),platform=Windows NT 10.0.17134 x86_64)
ExceptionSource - WebDriver
ExceptionTarget - Void UnpackAndThrowOnError(OpenQA.Selenium.Remote.Response)
StackTrace - System.InvalidOperationException: unknown error: cannot find Chrome binary
(Driver info: chromedriver=75.0.3770.140 (2d9f97485c7b07dc18a74666574f19176731995c-refs/branch-heads/3770@{#1155}),platform=Windows NT 10.0.17134 x86_64)
at OpenQA.Selenium.Remote.RemoteWebDriver.UnpackAndThrowOnError(Response errorResponse)
at OpenQA.Selenium.Remote.RemoteWebDriver.Execute(String driverCommandToExecute, Dictionary`2 parameters)
at OpenQA.Selenium.Remote.RemoteWebDriver.StartSession(ICapabilities desiredCapabilities)
at OpenQA.Selenium.Remote.RemoteWebDriver…ctor(ICommandExecutor commandExecutor, ICapabilities desiredCapabilities)
at OpenQA.Selenium.Chrome.ChromeDriver…ctor(ChromeDriverService service, ChromeOptions options, TimeSpan commandTimeout)
at SE.Core.SeleniumBasedAutomation.SeleniumBrowserHandler.<>c__DisplayClass52_0.b__0() userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
co_module~SE_ACE inst_key~0 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-09-23T16:31:43.102+05:30 level~Info priority~0 srcmodule~SE.Core.BrowserAutomation.ChromeHelper method~FindWindowToDock message~Trying to find chrome windows with following urls : https://mits.mazdausa.com/MAZDA/login.do;https://mits.mazdausa.com/MAZDA/index.do; description~NA userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
co_module~SE_ACE inst_key~0 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-09-23T16:32:03.328+05:30 level~Warning priority~0 srcmodule~SE.Core.BrowserAutomation.ChromeHelper method~FindWindowToDock message~No chrome windows found to dock with configured urls description~NA userid~ITLINFOSYS\Ravi.D ipaddress~10.67.174.130
co_module~SE_ACE inst_key~0 trans_key~0

Regards,
Pallavi.

Hi,

What is the version of chrome you are using. From your logs it appears that a critical file (Automation Player exe) is not present in your env

chrome version is currently 77.

For chrome version 77 you will need latest chrome driver

At present your studio will support till Chrome Version 75. If you updated your chrome recently then you have to download the chrome-driver for that particular version from the Chromium website of Google.
Please find below link for the download.


After downloading the chrome-driver you have to place it in Selenium folder of the studio.
Let me know if you face any difficulties.

Thank you.Issue resolved.