Unable To Launch Assist Edge Community Edition

Hello,
When I am trying to launch Assist Edge Community Edition, I am getting the below pop up error: “The type initializer for ‘SE.Core.Automation.IoCContainer.IoC’ threw an exception”.
Kindly assist.

Hi,

Which version of community edition you are trying to launch and on which OS ?

Regards,
Amit

Latest Community version and Windows 10 64 bit OS

Hi,

Can you uinstall and try installing once again. I guess installation is corrupted

Regards,
Amit

I tried it ,did not work.

Hi,

Go to folder :
%LocalAppData%/AutomationStudio_1fa7540ed0b8d938\Logs
and check the logs. Attach the error observed in logs

Regards,
Amit Anand

Thanks amith_anand15. Abhishek, even I got the same exception. But when I read the log, it was searching for file Microsoft.Office.Excel. In my system, microsoft office was not installed. After installing, it solved my problem.

hi i got the same error.Even i have office installed in my system still its showing me the same error.also where can i check the logs

I too got the same error and Also where can i find that logs

Hi All,
You can search for the “Logs” folder in the drive where you have installed it. Normally, it’s in C:\Users#######\AppData\Local\EdgeVerve\ACE_7bb5e84d96c5df0b\Logs.

Hi All,
I got the same exception.Even i have office installed in my system.i am not able to resolve this issue.

Hi All,

This ACE_7bb5e84d96c5df0b is also dynamic and can be *

ACE_randomstring

Regards,
Amit

Hi All,

I am unable to launch community edition post installation. Attached the screenshot of log file generated. The error say: "The type initializer for ‘SE.Core.Automation.IoCContainer.IoC’ threw an exception”.

AE-Error

1 Like

Hi all,

I have the same problem. A pop-up shows up post-installation with “Application could not start. Please Check the log files”.

{“MachineName”:“KARIMPC”,“ProcessId”:“10376”,“ProcessName”:“D:\Program Files (x86)\EdgeVerve Systems Limited\AssistEdge_CE\ACE\Automation Studio.exe”,“co_module”:“SE_ACE”,“inst_key”:“0”,“trans_key”:“0”,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-05-20T14:59:27.656+02:00”,“level”:“Error”,“priority”:“0”,“srcmodule”:“IDE.CommunityLicenseHelper”,“method”:“GetCommunityLicenseKey”,“errormessage”:“De externe server heeft een fout geretourneerd: (401) Niet gemachtigd. status ProtocolError”,“errordetails”:“ExceptionMessage - De externe server heeft een fout geretourneerd: (401) Niet gemachtigd. \r\nExceptionSource - System \r\nExceptionTarget - System.Net.WebResponse GetResponse() \r\nStackTrace - System.Net.WebException: De externe server heeft een fout geretourneerd: (401) Niet gemachtigd.\r\n bij System.Net.HttpWebRequest.GetResponse()\r\n bij IDE.CommunityLicenseHelper.GetCommunityLicenseKey(String jwtToken, String existingLicKey, String downloadId, HttpStatusCode& outStatus, String& errMsg)”,“userid”:“KARIMPC\karim”,“ipaddress”:“192.168.0.139”,“LogType”:“Default”}
{“MachineName”:“KARIMPC”,“ProcessId”:“10376”,“ProcessName”:“D:\Program Files (x86)\EdgeVerve Systems Limited\AssistEdge_CE\ACE\Automation Studio.exe”,“co_module”:“SE_ACE”,“inst_key”:“0”,“trans_key”:“0”,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-05-20T14:59:27.676+02:00”,“level”:“Info”,“priority”:“0”,“srcmodule”:“IDE.App”,“method”:“SeLoader”,“message”:“error scenario”,“description”:“NA”,“userid”:“KARIMPC\karim”,“ipaddress”:“192.168.0.139”,“LogType”:“Default”}

Sorry for the Dutch language, error message “De externe server heeft een fout geretourneerd” means server threw an exception.

I have tried a lot of things to make it work such as registering a new AssistEdge user or a new account on my computer but nothing works

Hi all,
The exception (The type initializer for ‘SE.Core.Automation.IoCContainer.IoC’ threw an exception) is occuring while launching the application

Kindly assist as the log file generated is as-

{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“6/23/2020”,“time”:“10:11:15.998”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loaded InstanceID from app.config. Value is : 0”,“description”:“NA”,“datetime”:“2020-06-23T10:11:15.998+05:30”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“6/23/2020”,“time”:“10:11:17.239”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loaded logIP from app.config. Value is : True”,“description”:“NA”,“datetime”:“2020-06-23T10:11:17.239+05:30”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“6/23/2020”,“time”:“10:11:17.239”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loaded logUserID from app.config. Value is : True”,“description”:“NA”,“datetime”:“2020-06-23T10:11:17.239+05:30”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“6/23/2020”,“time”:“10:11:17.239”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Loggnig”,“method”:“Logging”,“message”:“Loaded logErrorDetails from app.config. Value is : True”,“description”:“NA”,“datetime”:“2020-06-23T10:11:17.239+05:30”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“6/23/2020”,“time”:“10:11:17.239”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Missing key {LogTypePushToElastic} from config file. Default value of None will be used”,“description”:“NA”,“datetime”:“2020-06-23T10:11:17.239+05:30”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“6/23/2020”,“time”:“10:11:17.242”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utitlities.Logging”,“method”:“Logging”,“message”:“Finished loading module - category mapping information. Mapping found for 1 modules”,“description”:“NA”,“datetime”:“2020-06-23T10:11:17.242+05:30”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:17.356+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“Form1”,“message”:“bFirstInstance: True”,“description”:“NA”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:19.251+05:30”,“level”:“Error”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“decodeTokenUsingKey”,“errormessage”:“Error decode token”,“exceptiondetails”:“Index was outside the bounds of the array.\n at JWT.JsonWebToken.Decode(String token, String key, Boolean verify)\r\n at StudioForm.Form1.decodeTokenUsingKey(String token)”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:19.251+05:30”,“level”:“Error”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“getEmailIdFromToken”,“errormessage”:“Error in get emailid from token”,“exceptiondetails”:“Index was outside the bounds of the array.\n at StudioForm.Form1.getEmailIdFromToken(String jwtToken)”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:22.765+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“Form Load”,“message”:“Unused Port For DB: 5436”,“description”:“NA”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:22.830+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“Form Load”,“message”:“Updated port in connString of Service Config to 5436”,“description”:“NA”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:22.833+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“Form Load”,“message”:“Start DB using:C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\DBFiles\StartAEDB.bat”,“description”:“NA”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:22.855+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“Form Load”,“message”:“Started DB”,“description”:“NA”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:22.861+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“Form Load”,“message”:“Unused Port for Service: 9124\n”,“description”:“NA”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:24.159+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“Form Load”,“message”:“Started service on Port: 9124.\n”,“description”:“NA”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:24.161+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“Form Load”,“message”:“Updating Service URLs in config files to port: 9124”,“description”:“NA”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“7764”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“co_module”:null,“inst_key”:null,“trans_key”:null,“trans_id”:"",“crossref_id”:"",“workspacekey”:“Default”,“datetime”:“2020-06-23T10:11:24.295+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“AEClientInstaller.StudioForm”,“method”:“Form Load”,“message”:“Successfully updated Service URLs in config files”,“description”:“NA”,“userid”:“TUSHAR\tushar”,“ipaddress”:“192.168.43.139”,“LogType”:“Default”}
{“MachineName”:“TUSHAR”,“ProcessId”:“9708”,“ProcessName”:“C:\Users\tushar\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“6/23/2020”,“time”:“10:32:12.981”,“level”:“Info”,“priority”:“1”,“srcmodule”:“Utilities.Logging”,“method”:“Logging”,“message”:“Loaded InstanceID from app.config. Value is : 0”,“description”:“NA”,“datetime”:“2020-06-23T10:32:12.981+05:30”,“LogType”:“Default”}

Thanks,
Tushar

HI Tushar,

As a generic advice, do not post entire log file in open forum. Your ip details/ domain is visible which can lead to security concerns

Regards ,
Amit Anand

Hello,

My issue is resolved now.

Thanks for your advice I will keep that in mind from now.

Regards,

Tushar Bansal

Hi Tushar,

Can you let me know haw was the error resolved ?

Hi Tushar,
i am getting same error. how did you solved it? can you provide solution here.
thanks in advnce,
sampada