I am working on Service now tickets and for those each tickets there are certain no of attachments in them (number of attachments are sometimes 0 and sometimes even 6 or more not fixed). i need to download those attachments for each tickets. I am using an excel loop for excel file containing those tickets i need to download attachments for, but the configuration of clicking the download button is only working for the one for which it is configured. For example Excel file Task contains 5 tickets:
- Ticket A
- Ticket B and so on till Ticket E.
i configured process for downloading single attachment from each ticket and i configured for Ticket A and then applied excel loop so that process can perform same function for other Tickets(B,C,D,E). But on observing the test run, it is only downloading attachment for Ticket A and when i checked with inspect element the source code for download button , Each tickets Attachment’s download button ID is unique. and that might be the reason i am guessing.
Can you please help me. how i can perform it.