What kind of notifications will I receive if the server components are in an unresponsive state?
AssistEdge Enterprise 19.1 is built in with Enhanced and robust Notification Framework, where users can configure and receive Server and Client side notifications on email and also create custom notifications and customize templates.
Server Side Notifications include - CPU Memory Utilization, Disk Utilization, License Threshold, Health - Server and Robot Farm, Components Down, Robots State, etc
For more details on AssistEdge Notification, you can refer Documentations.
Thanks & Regards,
Thanks for information.
Could you please explain how I can enable email notifications for server component failures?
For CPU and memory threshold you can configure the email setting in Admin / Vanguard config files
For Server License expiry user will receive notification in Admin Module. Emails are not sent
In AssistEdge Enterprise 19.1 -
Server Side Component Failure - If Control Tower, Vanguard or any Txnstore components are down, Administrators receives emails on Email -id configured in SMTP settings in Admin module.
Sample Template -
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This is helpful.
you’re Welcome @mrunalini