Role of SME in Decision Workbench process

What role does the Subject Matter Expert play in the Decision Workbench process?

hi @mrunalini

SME needs to take a decision on the transactions present in the Decision Workbench.

In case there’s a junior SME, who cannot take decision in her/his capability, then that SME can also escalate those transactions to second level SME.

Please refer Knowledge Base to get more clarity on the Decision Workbench.