Robots in Control Tower


While creating a robot, I see a “SuperBot” checkbox. What does it mean and how can it help?

HI @anshu.khetarpal

Superbot has the capability to dynamically reallocate itself to a priority profile depending upon the Queued Requests Volume, Request Expiry Prediction or SLA Scaling Prediction of the priority profile. For more information about dynamically reallocating the profile, see Dynamic Reallocation Criteria of knowledge base

How many superbots can I create?

Hi @anshu.khetarpal

Product Supports creating only one Super Bot in a deployment.

Refer this link for more information.