Process list in EVA Bot disappeared

Hi,

I am not able to view any process in EVA Bot. Earlier I was able to see all the process in EVA Bot but now when I open EVA Bot, blank list opens. I restarted EVA Bot several times but it’s still the same. Kindly guide me through this.

Thank you

Hi,

Did you deleted some file mistakenly in your system. Also, check EVA bot logs

Regards,
Amit

Hi Amit,

I didn’t delete any files related to this. Shall I send EVA Bot log file to you?

Regards,
Isha Bhatnagar

Hi,

You can paste the exception details here only

instid~0 date~10/7/2019 time~02:59:25.384 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded InstanceID from app.config. Value is : 1 description~NA
instid~1 date~10/7/2019 time~02:59:26.052 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logIP from app.config. Value is : True description~NA ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:26.052 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logUserID from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:26.052 level~Info priority~1 srcmodule~Utilities.Loggnig method~Logging message~Loaded logErrorDetails from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:26.053 level~Info priority~1 srcmodule~Utitlities.Logging method~Logging message~Finished loading module - category mapping information. Mapping found for 103 modules description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
workspacekey~Default datetime~2019-10-07T14:59:28.663+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~Device ctor message~Loading Default Cryptography Alorithm as cannot find custom algorithm description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:28.663+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~ctor message~Loading AES Cryptography Algorithm since AeExeMode is RPA description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:29.096+05:30 level~Info priority~0 srcmodule~OnlineConnector.OnlineConnector method~OnlineConnector message~Standard SE is running description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.185+05:30 level~Info priority~0 srcmodule~RoboViewModel.Model.PAViewModel method~PAViewModel message~Loading default RoboController description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.354+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Started description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.366+05:30 level~Info priority~0 srcmodule~RoboViewModel.Model.PAViewModel method~PAViewModel message~Transaction type = description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.451+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Processing description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.467+05:30 level~Info priority~0 srcmodule~Utilities.Transaction.TransactionUtil method~AddTransaction message~InstanceId:1,TransactionDateTime:2019-10-07T14:59:34.454+05:30,TransactionSource:1:SE Robo 1,SourceMachineId:HYDPCM467686D,TransactionId:3d276e96-f4c8-451c-853f-553491902659,CrossReferenceId:,TransactionProfileName:,TransactionProcessName:,TransactionState:Started,TransactionTitle:#AUTHENTICATION_STARTED#,TransactionMessage:Authenticating user Standalone_Studio.,Param1:,Param2:,Param3:,Param4: description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.471+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.APIRequestValidator method~ValidateAuthenticateUser message~#CONTROLLER_VALIDATE# | Message =“Validating Authenticate User request” description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:36.709 level~Info priority~10 srcmodule~Utilities.CommonServices.ConfigurationChangeCheck method~SetDownloadConfigurationcheckStatus message~RoleConfig changed : True , ProcessConfig changed : True, HotKeyConfig changed : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:37.894+05:30 level~Warning priority~0 srcmodule~Proton.Miscellaneous.Framework.JavaSearchAPI.JavaSearchAPI method~SetEnvironmentVariable message~ java mappingServerObject is null description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:37.908+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Authenticated description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:37.995+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~AuthenticateUser message~Result of Authenticate user is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:37.995+05:30 level~Info priority~0 srcmodule~Utilities.Transaction.TransactionUtil method~AddTransaction message~InstanceId:1,TransactionDateTime:2019-10-07T14:59:37.995+05:30,TransactionSource:1:SE Robo 1,SourceMachineId:HYDPCM467686D,TransactionId:3d276e96-f4c8-451c-853f-553491902659,CrossReferenceId:,TransactionProfileName:,TransactionProcessName:,TransactionState:Authentication_Success,TransactionTitle:#AUTHENTICATE_COMPLETED#,TransactionMessage:Authenticated user with status success.,Param1:,Param2:,Param3:,Param4: description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:38.100+05:30 level~Warning priority~0 srcmodule~ProtonBAL.ProtonBAL.LoadFrameWork method~DownLoadData message~No SearchCriteria file exists. description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:38.102 level~Info priority~10 srcmodule~Utilities.CommonServices.ProcessConfigurationDownloader method~SearchCreteriaXmlCheckAndDownload message~Search Criteria xmls will be downloaded. description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:38.148+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~DoSignin message~Start Waiting for configuration data download. Max of 1 minute description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:39.100 level~Info priority~10 srcmodule~Utilities.CommonServices.ResetXamlConfigGenerator method~GenerateResetXaml message~Completed generation of resetXaml files description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:39.113 level~Info priority~10 srcmodule~Utilities.CommonServices.ResetXamlConfigGenerator method~GenerateResetActivityMappingXml message~Completed generation of reset dll list file description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:39.579+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~DoSignin message~End Waiting for configuration data download. Max of 1 minute description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~0 date~10/7/2019 time~02:59:57.108 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded InstanceID from app.config. Value is : 1 description~NA
instid~1 date~10/7/2019 time~02:59:57.469 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logIP from app.config. Value is : True description~NA ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:57.469 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logUserID from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:57.469 level~Info priority~1 srcmodule~Utilities.Loggnig method~Logging message~Loaded logErrorDetails from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:57.470 level~Info priority~1 srcmodule~Utitlities.Logging method~Logging message~Finished loading module - category mapping information. Mapping found for 103 modules description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
workspacekey~Default datetime~2019-10-07T14:59:58.417+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~Device ctor message~Loading Default Cryptography Alorithm as cannot find custom algorithm description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:58.417+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~ctor message~Loading AES Cryptography Algorithm since AeExeMode is RPA description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:58.593+05:30 level~Info priority~0 srcmodule~OnlineConnector.OnlineConnector method~OnlineConnector message~Standard SE is running description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.627+05:30 level~Info priority~0 srcmodule~RoboViewModel.Model.PAViewModel method~PAViewModel message~Loading default RoboController description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.676+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Started description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.685+05:30 level~Info priority~0 srcmodule~RoboViewModel.Model.PAViewModel method~PAViewModel message~Transaction type = description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.820+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Processing description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.852+05:30 level~Info priority~0 srcmodule~Utilities.Transaction.TransactionUtil method~AddTransaction message~InstanceId:1,TransactionDateTime:2019-10-07T15:00:04.840+05:30,TransactionSource:1:SE Robo 1,SourceMachineId:HYDPCM467686D,TransactionId:a701045a-f8e7-438c-946b-9f5d2a2c5a9d,CrossReferenceId:,TransactionProfileName:,TransactionProcessName:,TransactionState:Started,TransactionTitle:#AUTHENTICATION_STARTED#,TransactionMessage:Authenticating user Standalone_Studio.,Param1:,Param2:,Param3:,Param4: description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.855+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.APIRequestValidator method~ValidateAuthenticateUser message~#CONTROLLER_VALIDATE# | Message =“Validating Authenticate User request” description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:05.897 level~Info priority~10 srcmodule~Utilities.CommonServices.ConfigurationChangeCheck method~SetDownloadConfigurationcheckStatus message~RoleConfig changed : True , ProcessConfig changed : True, HotKeyConfig changed : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.149+05:30 level~Warning priority~0 srcmodule~Proton.Miscellaneous.Framework.JavaSearchAPI.JavaSearchAPI method~SetEnvironmentVariable message~ java mappingServerObject is null description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.156+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Authenticated description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.208+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~AuthenticateUser message~Result of Authenticate user is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.208+05:30 level~Info priority~0 srcmodule~Utilities.Transaction.TransactionUtil method~AddTransaction message~InstanceId:1,TransactionDateTime:2019-10-07T15:00:06.208+05:30,TransactionSource:1:SE Robo 1,SourceMachineId:HYDPCM467686D,TransactionId:a701045a-f8e7-438c-946b-9f5d2a2c5a9d,CrossReferenceId:,TransactionProfileName:,TransactionProcessName:,TransactionState:Authentication_Success,TransactionTitle:#AUTHENTICATE_COMPLETED#,TransactionMessage:Authenticated user with status success.,Param1:,Param2:,Param3:,Param4: description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.249+05:30 level~Warning priority~0 srcmodule~ProtonBAL.ProtonBAL.LoadFrameWork method~DownLoadData message~No SearchCriteria file exists. description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:06.250 level~Info priority~10 srcmodule~Utilities.CommonServices.ProcessConfigurationDownloader method~SearchCreteriaXmlCheckAndDownload message~Search Criteria xmls will be downloaded. description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.278+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~DoSignin message~Start Waiting for configuration data download. Max of 1 minute description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:06.566 level~Info priority~10 srcmodule~Utilities.CommonServices.ResetXamlConfigGenerator method~GenerateResetXaml message~Completed generation of resetXaml files description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:06.582 level~Info priority~10 srcmodule~Utilities.CommonServices.ResetXamlConfigGenerator method~GenerateResetActivityMappingXml message~Completed generation of reset dll list file description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.792+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~DoSignin message~End Waiting for configuration data download. Max of 1 minute description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~0 date~10/7/2019 time~03:00:41.219 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded InstanceID from app.config. Value is : 1 description~NA
instid~1 date~10/7/2019 time~03:00:41.749 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logIP from app.config. Value is : True description~NA ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:41.749 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logUserID from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:41.749 level~Info priority~1 srcmodule~Utilities.Loggnig method~Logging message~Loaded logErrorDetails from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:41.750 level~Info priority~1 srcmodule~Utitlities.Logging method~Logging message~Finished loading module - category mapping information. Mapping found for 103 modules description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
workspacekey~Default datetime~2019-10-07T15:00:42.802+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~Device ctor message~Loading Default Cryptography Alorithm as cannot find custom algorithm description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:42.802+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~ctor message~Loading AES Cryptography Algorithm since AeExeMode is RPA description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:43.011+05:30 level~Info priority~0 srcmodule~OnlineConnector.OnlineConnector method~OnlineConnector message~Standard SE is running description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98

Logs are not showing any error or exception details