Process list in EVA Bot disappeared

EVA Bot
1

Hi,

I am not able to view any process in EVA Bot. Earlier I was able to see all the process in EVA Bot but now when I open EVA Bot, blank list opens. I restarted EVA Bot several times but it’s still the same. Kindly guide me through this.

Thank you

2

Hi,

Did you deleted some file mistakenly in your system. Also, check EVA bot logs

Regards,
Amit

3

Hi Amit,

I didn’t delete any files related to this. Shall I send EVA Bot log file to you?

Regards,
Isha Bhatnagar

4

Hi,

You can paste the exception details here only

5

instid~0 date~10/7/2019 time~02:59:25.384 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded InstanceID from app.config. Value is : 1 description~NA
instid~1 date~10/7/2019 time~02:59:26.052 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logIP from app.config. Value is : True description~NA ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:26.052 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logUserID from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:26.052 level~Info priority~1 srcmodule~Utilities.Loggnig method~Logging message~Loaded logErrorDetails from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:26.053 level~Info priority~1 srcmodule~Utitlities.Logging method~Logging message~Finished loading module - category mapping information. Mapping found for 103 modules description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
workspacekey~Default datetime~2019-10-07T14:59:28.663+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~Device ctor message~Loading Default Cryptography Alorithm as cannot find custom algorithm description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:28.663+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~ctor message~Loading AES Cryptography Algorithm since AeExeMode is RPA description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:29.096+05:30 level~Info priority~0 srcmodule~OnlineConnector.OnlineConnector method~OnlineConnector message~Standard SE is running description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.185+05:30 level~Info priority~0 srcmodule~RoboViewModel.Model.PAViewModel method~PAViewModel message~Loading default RoboController description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.354+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Started description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.366+05:30 level~Info priority~0 srcmodule~RoboViewModel.Model.PAViewModel method~PAViewModel message~Transaction type = description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.451+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Processing description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.467+05:30 level~Info priority~0 srcmodule~Utilities.Transaction.TransactionUtil method~AddTransaction message~InstanceId:1,TransactionDateTime:2019-10-07T14:59:34.454+05:30,TransactionSource:1:SE Robo 1,SourceMachineId:HYDPCM467686D,TransactionId:3d276e96-f4c8-451c-853f-553491902659,CrossReferenceId:,TransactionProfileName:,TransactionProcessName:,TransactionState:Started,TransactionTitle:#AUTHENTICATION_STARTED#,TransactionMessage:Authenticating user Standalone_Studio.,Param1:,Param2:,Param3:,Param4: description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:34.471+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.APIRequestValidator method~ValidateAuthenticateUser message~#CONTROLLER_VALIDATE# | Message =“Validating Authenticate User request” description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:36.709 level~Info priority~10 srcmodule~Utilities.CommonServices.ConfigurationChangeCheck method~SetDownloadConfigurationcheckStatus message~RoleConfig changed : True , ProcessConfig changed : True, HotKeyConfig changed : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:37.894+05:30 level~Warning priority~0 srcmodule~Proton.Miscellaneous.Framework.JavaSearchAPI.JavaSearchAPI method~SetEnvironmentVariable message~ java mappingServerObject is null description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:37.908+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Authenticated description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:37.995+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~AuthenticateUser message~Result of Authenticate user is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:37.995+05:30 level~Info priority~0 srcmodule~Utilities.Transaction.TransactionUtil method~AddTransaction message~InstanceId:1,TransactionDateTime:2019-10-07T14:59:37.995+05:30,TransactionSource:1:SE Robo 1,SourceMachineId:HYDPCM467686D,TransactionId:3d276e96-f4c8-451c-853f-553491902659,CrossReferenceId:,TransactionProfileName:,TransactionProcessName:,TransactionState:Authentication_Success,TransactionTitle:#AUTHENTICATE_COMPLETED#,TransactionMessage:Authenticated user with status success.,Param1:,Param2:,Param3:,Param4: description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:38.100+05:30 level~Warning priority~0 srcmodule~ProtonBAL.ProtonBAL.LoadFrameWork method~DownLoadData message~No SearchCriteria file exists. description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:38.102 level~Info priority~10 srcmodule~Utilities.CommonServices.ProcessConfigurationDownloader method~SearchCreteriaXmlCheckAndDownload message~Search Criteria xmls will be downloaded. description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:38.148+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~DoSignin message~Start Waiting for configuration data download. Max of 1 minute description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:39.100 level~Info priority~10 srcmodule~Utilities.CommonServices.ResetXamlConfigGenerator method~GenerateResetXaml message~Completed generation of resetXaml files description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:39.113 level~Info priority~10 srcmodule~Utilities.CommonServices.ResetXamlConfigGenerator method~GenerateResetActivityMappingXml message~Completed generation of reset dll list file description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:39.579+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~DoSignin message~End Waiting for configuration data download. Max of 1 minute description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~0 date~10/7/2019 time~02:59:57.108 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded InstanceID from app.config. Value is : 1 description~NA
instid~1 date~10/7/2019 time~02:59:57.469 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logIP from app.config. Value is : True description~NA ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:57.469 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logUserID from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:57.469 level~Info priority~1 srcmodule~Utilities.Loggnig method~Logging message~Loaded logErrorDetails from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~02:59:57.470 level~Info priority~1 srcmodule~Utitlities.Logging method~Logging message~Finished loading module - category mapping information. Mapping found for 103 modules description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
workspacekey~Default datetime~2019-10-07T14:59:58.417+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~Device ctor message~Loading Default Cryptography Alorithm as cannot find custom algorithm description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:58.417+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~ctor message~Loading AES Cryptography Algorithm since AeExeMode is RPA description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T14:59:58.593+05:30 level~Info priority~0 srcmodule~OnlineConnector.OnlineConnector method~OnlineConnector message~Standard SE is running description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.627+05:30 level~Info priority~0 srcmodule~RoboViewModel.Model.PAViewModel method~PAViewModel message~Loading default RoboController description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.676+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Started description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.685+05:30 level~Info priority~0 srcmodule~RoboViewModel.Model.PAViewModel method~PAViewModel message~Transaction type = description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.820+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Processing description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.852+05:30 level~Info priority~0 srcmodule~Utilities.Transaction.TransactionUtil method~AddTransaction message~InstanceId:1,TransactionDateTime:2019-10-07T15:00:04.840+05:30,TransactionSource:1:SE Robo 1,SourceMachineId:HYDPCM467686D,TransactionId:a701045a-f8e7-438c-946b-9f5d2a2c5a9d,CrossReferenceId:,TransactionProfileName:,TransactionProcessName:,TransactionState:Started,TransactionTitle:#AUTHENTICATION_STARTED#,TransactionMessage:Authenticating user Standalone_Studio.,Param1:,Param2:,Param3:,Param4: description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:04.855+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.APIRequestValidator method~ValidateAuthenticateUser message~#CONTROLLER_VALIDATE# | Message =“Validating Authenticate User request” description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:05.897 level~Info priority~10 srcmodule~Utilities.CommonServices.ConfigurationChangeCheck method~SetDownloadConfigurationcheckStatus message~RoleConfig changed : True , ProcessConfig changed : True, HotKeyConfig changed : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.149+05:30 level~Warning priority~0 srcmodule~Proton.Miscellaneous.Framework.JavaSearchAPI.JavaSearchAPI method~SetEnvironmentVariable message~ java mappingServerObject is null description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.156+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~CurrentRoboState message~value changed to : Authenticated description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.208+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~AuthenticateUser message~Result of Authenticate user is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.208+05:30 level~Info priority~0 srcmodule~Utilities.Transaction.TransactionUtil method~AddTransaction message~InstanceId:1,TransactionDateTime:2019-10-07T15:00:06.208+05:30,TransactionSource:1:SE Robo 1,SourceMachineId:HYDPCM467686D,TransactionId:a701045a-f8e7-438c-946b-9f5d2a2c5a9d,CrossReferenceId:,TransactionProfileName:,TransactionProcessName:,TransactionState:Authentication_Success,TransactionTitle:#AUTHENTICATE_COMPLETED#,TransactionMessage:Authenticated user with status success.,Param1:,Param2:,Param3:,Param4: description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.249+05:30 level~Warning priority~0 srcmodule~ProtonBAL.ProtonBAL.LoadFrameWork method~DownLoadData message~No SearchCriteria file exists. description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:06.250 level~Info priority~10 srcmodule~Utilities.CommonServices.ProcessConfigurationDownloader method~SearchCreteriaXmlCheckAndDownload message~Search Criteria xmls will be downloaded. description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.278+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~DoSignin message~Start Waiting for configuration data download. Max of 1 minute description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:06.566 level~Info priority~10 srcmodule~Utilities.CommonServices.ResetXamlConfigGenerator method~GenerateResetXaml message~Completed generation of resetXaml files description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:06.582 level~Info priority~10 srcmodule~Utilities.CommonServices.ResetXamlConfigGenerator method~GenerateResetActivityMappingXml message~Completed generation of reset dll list file description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:06.792+05:30 level~Info priority~0 srcmodule~RoboViewModel.ViewModel.RoboController method~DoSignin message~End Waiting for configuration data download. Max of 1 minute description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~0 date~10/7/2019 time~03:00:41.219 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded InstanceID from app.config. Value is : 1 description~NA
instid~1 date~10/7/2019 time~03:00:41.749 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logIP from app.config. Value is : True description~NA ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:41.749 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logUserID from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:41.749 level~Info priority~1 srcmodule~Utilities.Loggnig method~Logging message~Loaded logErrorDetails from app.config. Value is : True description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
instid~1 date~10/7/2019 time~03:00:41.750 level~Info priority~1 srcmodule~Utitlities.Logging method~Logging message~Finished loading module - category mapping information. Mapping found for 103 modules description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
workspacekey~Default datetime~2019-10-07T15:00:42.802+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~Device ctor message~Loading Default Cryptography Alorithm as cannot find custom algorithm description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:42.802+05:30 level~Info priority~0 srcmodule~Utilities.Mutate.Device method~ctor message~Loading AES Cryptography Algorithm since AeExeMode is RPA description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98
co_module~SE_Client inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ workspacekey~Default datetime~2019-10-07T15:00:43.011+05:30 level~Info priority~0 srcmodule~OnlineConnector.OnlineConnector method~OnlineConnector message~Standard SE is running description~NA userid~ITLINFOSYS\saikiran.bandi ipaddress~10.146.66.98

6

Logs are not showing any error or exception details

7

Hi,

I re-installed AssistEdge but still same issue is there. When I open EVA Bot, it shows “Loading task list” but within few seconds, the windows closes automatically.

Please help me resolve this as I have to schedule the process

8

Hi,

What is tthe version that you are using. Kindly uninstall all previous version and register > download > install latest Rel 18.0 version

Regards,
Amit Anand

9

I’m using version 17.5.5

10

Hi,

Please upgrade to latest version