Not able to View Transaction Details in Control Tower

Control Tower
1

Hi Team,

In Control Tower I see that the transactions executed in the last 7 days are only shown. I want to see the details of the transaction executed a month before. Is there any by which I can see the transactions for the last 30 days in Control Tower?

2

In AssistEdge 19.1 Control Tower - Process Transactions level data contains data from last 7 days. However Users can retain data stored in multiple process transaction indexes using Data Retention Policy.

For more details on Data Retention period, you can refer AssistEdge knowledge base -

3

Is there any configuration by which I can see the transactions of last 30 days rather than last 7 days?

4

Hi,

Yes. The same can be done. Besides the changes Sumit suggested, you need to make changes in Server config file and restart server component in order to achieve the same

Regards,
Amit

1 Like
5

Hi,

Can you help me with the location of config file?