I am stuck with uploading the license file for AssistEdge Community Edition. How do I create/get the license file for AssistEdge Community Edition ? Please suggest.
And now, I am getting installation error while reinstalling. Please help me for both installation and licensing.
click on button to access Assist Edge community version.
Register in the portal and then post login click on button to install. A small exe will be downloaded.
Right click and check if the exe is not blocked. If yes click on unblock button.
Post that double click on exe to download and install community version. License will be generated at run time and you don’t need to upload license manhually. Kindly ensure that you have read write access on folder where you are installing community version
After accepting and clicking on Next, the installation goes on till 65% every time and fails. That’s where the error comes up. I have attached the error in my previous post. The installation fails at 65% every time.
I tried all possible ways and folders/directories(C drive, D drive, desktop, etc) to install it but for no good. Please let me know if someone from your team can get it done for me through a screen sharing. As mentioned, this is really important and urgent for me.
Logs clearly shows that Access is denied on the path where you are trying to install.e trying to
In the folder where you are trying to install give command:
icacls /t /grant Everyone:(OI)(CI)F
Replace folder path with your path.
Support is not provided for Community Edition on screen share.
I am trying to download & install the Assistedge CE but, I am still getting the same issue as mentioned above. I have done all suggestion as per above mentioned. Please let me know if you any further update to resolve “installation stop at 65%”. Thanks, kuan