Facing issue while uninstalling the AssistEdge

Hi,

I wanted to reinstall AssistEdge community editon. But while uninstallation am facing the below error. The shortcut of assistEdge, which was present on my desktop has removed but this AssistEdge is still available in control panel. Please help.

AssistEdge_issue

Dear User,

“The specified account already exists”. This is not a bug within AssistEdge installer but in .msi installers in general, where certain registry keys can become corrupted during an install or uninstall. To rectify this you may need to run the fix utility provided by microsoft from link given below-
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Thanks,
Sachin