Automation studio of AssistEdge community edition 18.0 is not opening

Automation Studio
,
1

Hi,
I am not able to open Automation studio, It is stuck at automation studio initializing window from long time.
Kindly check and confirm. Thank you.

Below are db logs:
2020-12-31 18:45:31.066 IST [5056] LOG: listening on IPv6 address “::1”, port ****
2020-12-31 18:45:31.066 IST [5056] LOG: listening on IPv4 address “127.0.0.1”, port ****
2020-12-31 18:45:31.255 IST [4332] LOG: database system was shut down at 2020-12-31 18:43:55 IST
2020-12-31 18:45:31.415 IST [9604] FATAL: the database system is starting up
2020-12-31 18:45:31.956 IST [5056] LOG: database system is ready to accept connections
2020-12-31 18:46:01.916 IST [5056] LOG: received fast shutdown request
2020-12-31 18:46:01.922 IST [5056] LOG: aborting any active transactions
2020-12-31 18:46:01.929 IST [5056] LOG: worker process: logical replication launcher (PID 10044) exited with exit code 1
2020-12-31 18:46:01.932 IST [2480] LOG: shutting down
2020-12-31 18:46:02.001 IST [5056] LOG: database system is shut down
2020-12-31 18:46:06.607 IST [8208] LOG: listening on IPv6 address “::1”, port ****
2020-12-31 18:46:06.607 IST [8208] LOG: listening on IPv4 address “127.0.0.1”, port ****
2020-12-31 18:46:06.821 IST [3464] LOG: database system was shut down at 2020-12-31 18:46:01 IST
2020-12-31 18:46:06.893 IST [9204] FATAL: the database system is starting up
2020-12-31 18:46:07.491 IST [8208] LOG: database system is ready to accept connections
2020-12-31 18:47:30.681 IST [8208] LOG: received fast shutdown request
2020-12-31 18:47:30.685 IST [8208] LOG: aborting any active transactions
2020-12-31 18:47:30.693 IST [8208] LOG: worker process: logical replication launcher (PID 8316) exited with exit code 1
2020-12-31 18:47:30.696 IST [9800] LOG: shutting down
2020-12-31 18:47:30.767 IST [8208] LOG: database system is shut down

image

2

hi,

Kindly check your system resource consumption. (CPU and memory utilization). There appears to be some issue for db initialization on your machine.

Kindly restart your system and check if issue is persistent

Regards,
Amit Anand

3

Thanks for the reply @amit_anand15. I have restarted many times, but the issue is still the same. Can you tell me what exactly the issue is, and what can be done for the same??

Thanks in advanced.

Regards,
Rahul B Pawar

4

image

Getting this error now.

Regards,
Rahul B Pawar

5

Hi,

DB is not able to initialize. One of the reason can be that it is unable to acquire required port to start due to some another program using the port.

Kindly check if port # 5432 is being used by some another program in your machine

Regards,
Amit Anand