AssistEdge unable to open contact adminstrator error

Hi this is the log file
instid~0 date~19-07-2019 time~02.18.56.000 level~Info priority~1 srcmodule~Utilities.Loggnig method~Logging message~Loaded logErrorDetails from app.config. Value is : True description~NA userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104
instid~0 date~19-07-2019 time~02.22.31.093 level~Info priority~10 srcmodule~TokenBasedAuthentication.TokenStore method~GenerateToken message~Entered Method description~ userid~NA ipaddress~NA
instid~0 date~19-07-2019 time~02.22.31.453 level~Info priority~10 srcmodule~TokenBasedAuthentication.TokenStore method~GenerateToken message~Exit Method description~ userid~NA ipaddress~NA
instid~0 date~19-07-2019 time~02.22.31.468 level~Warning priority~0 srcmodule~WorkFlowDataService.Helpers.KeyStore.External method~ctor message~External source not configured description~NA userid~NA ipaddress~NA
instid~0 date~19-07-2019 time~02.22.31.500 level~Error priority~0 srcmodule~EntityDataAccessLayer.KeyManagement.DataAccessLayer method~FetchCryptographicInfo message~Error occured while fetching data from DB : String was not recognized as a valid DateTime. description~NA userid~NA ipaddress~NA
instid~0 date~19-07-2019 time~02.22.31.500 level~Error priority~0 srcmodule~WorkFlowDataService.Helpers.KeyStore.Database method~FetchKeyHash message~String was not recognized as a valid DateTime. description~NA userid~NA ipaddress~NA
workspacekey~Default datetime~2019-07-19T14.22.31.500+05:30 level~Error priority~0 srcmodule~WorkFlowDataService.Helpers.KeyManagement method~ReadSaltKeyFromSource errormessage~Error occured while fetching Salt Key Pair from configured DataSource errordetails~ExceptionMessage - Value cannot be null.
Parameter name: value
ExceptionSource - System.Runtime.Caching
ExceptionTarget - Void .ctor(System.String, System.Object, System.DateTimeOffset, System.TimeSpan, System.Runtime.Caching.CacheItemPriority, System.Collections.ObjectModel.Collection1[System.Runtime.Caching.ChangeMonitor], System.Runtime.Caching.CacheEntryRemovedCallback, System.Runtime.Caching.MemoryCache) StackTrace - System.ArgumentNullException: Value cannot be null. Parameter name: value at System.Runtime.Caching.MemoryCacheEntry..ctor(String key, Object value, DateTimeOffset absExp, TimeSpan slidingExp, CacheItemPriority priority, Collection1 dependencies, CacheEntryRemovedCallback removedCallback, MemoryCache cache)
at System.Runtime.Caching.MemoryCache.AddOrGetExistingInternal(String key, Object value, CacheItemPolicy policy)
at System.Runtime.Caching.MemoryCache.AddOrGetExisting(String key, Object value, CacheItemPolicy policy, String regionName)
at System.Runtime.Caching.ObjectCache.Add(String key, Object value, CacheItemPolicy policy, String regionName)
at WorkFlowDataService.Helpers.KeyManagement.ReadFromSource(String entity)
at WorkFlowDataService.Helpers.KeyManagement.FetchKeyHash(String entity) userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104
instid~0 date~19-07-2019 time~02.22.57.200 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded InstanceID from app.config. Value is : 0 description~NA
instid~0 date~19-07-2019 time~02.22.57.481 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logIP from app.config. Value is : True description~NA ipaddress~192.168.0.104
instid~0 date~19-07-2019 time~02.22.57.481 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logUserID from app.config. Value is : True description~NA userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104
instid~0 date~19-07-2019 time~02.22.57.481 level~Info priority~1 srcmodule~Utilities.Loggnig method~Logging message~Loaded logErrorDetails from app.config. Value is : True description~NA userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104
co_module~ inst_key~0 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ loggedinuser~ callingmodule~SE_ACE workspacekey~Default datetime~2019-07-19T14.23.13.485+05:30 level~Error priority~0 srcmodule~EntityDataAccessLayer.SE.DAL method~GetUserRoleName errormessage~The underlying provider failed on Open. errordetails~ExceptionMessage - The underlying provider failed on Open.
ExceptionSource - EntityFramework
ExceptionTarget - Void Open()
StackTrace - System.Data.Entity.Core.EntityException: The underlying provider failed on Open. —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
at Npgsql.NpgsqlConnector.Connect(NpgsqlTimeout timeout)
at Npgsql.NpgsqlConnector.d__148.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.d__145.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Npgsql.ConnectorPool.d__24.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.ValueTaskAwaiter1.GetResult() at Npgsql.NpgsqlConnection.<Open>d__28.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Npgsql.NpgsqlConnection.Open() at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute(Action operation) at System.Data.Entity.Core.EntityClient.EntityConnection.Open() --- End of inner exception stack trace --- at System.Data.Entity.Core.EntityClient.EntityConnection.Open() at System.Data.Entity.Core.Objects.ObjectContext.EnsureConnection() at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess)
at System.Data.Entity.Core.Objects.ObjectQuery1.<>c__DisplayClassb.<GetResults>b__9() at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute[TResult](Func1 operation)
at System.Data.Entity.Core.Objects.ObjectQuery1.GetResults(Nullable1 forMergeOption)
at System.Data.Entity.Core.Objects.ObjectQuery1.<System.Collections.Generic.IEnumerable<T>.GetEnumerator>b__0() at System.Lazy1.CreateValue()
at System.Lazy1.LazyInitValue() at System.Lazy1.get_Value()
at System.Data.Entity.Internal.LazyEnumerator1.MoveNext() at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable1 source)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.b__1[TResult](IEnumerable1 sequence) at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.ExecuteSingle[TResult](IEnumerable1 query, Expression queryRoot)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.System.Linq.IQueryProvider.Execute[TResult](Expression expression)
at System.Data.Entity.Internal.Linq.DbQueryProvider.Execute[TResult](Expression expression)
at System.Linq.Queryable.FirstOrDefault[TSource](IQueryable1 source) at EntityDataAccessLayer.SE.DAL.GetUserRoleName(String userName) userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104 co_module~ inst_key~0 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ loggedinuser~ callingmodule~SE_ACE workspacekey~Default datetime~2019-07-19T14.23.13.501+05:30 level~Error priority~0 srcmodule~WorkFlowDataService.Helpers.UserManagement method~AuthenticateUser errormessage~The underlying provider failed on Open. errordetails~ExceptionMessage - The underlying provider failed on Open. ExceptionSource - EntityFramework ExceptionTarget - Void Open() StackTrace - System.Data.Entity.Core.EntityException: The underlying provider failed on Open. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it at Npgsql.NpgsqlConnector.Connect(NpgsqlTimeout timeout) at Npgsql.NpgsqlConnector.<RawOpen>d__148.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Npgsql.NpgsqlConnector.<Open>d__145.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Npgsql.ConnectorPool.<AllocateLong>d__24.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.ValueTaskAwaiter1.GetResult()
at Npgsql.NpgsqlConnection.d__28.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnection.Open()
at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute(Action operation)
at System.Data.Entity.Core.EntityClient.EntityConnection.Open()
— End of inner exception stack trace —
at System.Data.Entity.Core.EntityClient.EntityConnection.Open()
at System.Data.Entity.Core.Objects.ObjectContext.EnsureConnection()
at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess) at System.Data.Entity.Core.Objects.ObjectQuery1.<>c__DisplayClassb.b__9()
at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute[TResult](Func1 operation) at System.Data.Entity.Core.Objects.ObjectQuery1.GetResults(Nullable1 forMergeOption) at System.Data.Entity.Core.Objects.ObjectQuery1.<System.Collections.Generic.IEnumerable.GetEnumerator>b__0()
at System.Lazy1.CreateValue() at System.Lazy1.LazyInitValue()
at System.Lazy1.get_Value() at System.Data.Entity.Internal.LazyEnumerator1.MoveNext()
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable1 source) at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.<GetElementFunction>b__1[TResult](IEnumerable1 sequence)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.ExecuteSingle[TResult](IEnumerable1 query, Expression queryRoot) at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.System.Linq.IQueryProvider.Execute[TResult](Expression expression) at System.Data.Entity.Internal.Linq.DbQueryProvider.Execute[TResult](Expression expression) at System.Linq.Queryable.FirstOrDefault[TSource](IQueryable1 source)
at EntityDataAccessLayer.SE.DAL.GetUserRoleName(String userName)
at WorkFlowDataService.Helpers.UserManagement.AuthenticateUser(AuthenticateUserRequest request) userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104
co_module~ inst_key~0 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ loggedinuser~ callingmodule~SE_ACE workspacekey~Default datetime~2019-07-19T14.24.54.007+05:30 level~Error priority~0 srcmodule~EntityDataAccessLayer.SE.DAL method~GetUserRoleName errormessage~The underlying provider failed on Open. errordetails~ExceptionMessage - The underlying provider failed on Open.
ExceptionSource - EntityFramework
ExceptionTarget - Void Open()
StackTrace - System.Data.Entity.Core.EntityException: The underlying provider failed on Open. —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
at Npgsql.NpgsqlConnector.Connect(NpgsqlTimeout timeout)
at Npgsql.NpgsqlConnector.d__148.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.d__145.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Npgsql.ConnectorPool.d__24.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.ValueTaskAwaiter1.GetResult() at Npgsql.NpgsqlConnection.<Open>d__28.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Npgsql.NpgsqlConnection.Open() at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute(Action operation) at System.Data.Entity.Core.EntityClient.EntityConnection.Open() --- End of inner exception stack trace --- at System.Data.Entity.Core.EntityClient.EntityConnection.Open() at System.Data.Entity.Core.Objects.ObjectContext.EnsureConnection() at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess)
at System.Data.Entity.Core.Objects.ObjectQuery1.<>c__DisplayClassb.<GetResults>b__9() at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute[TResult](Func1 operation)
at System.Data.Entity.Core.Objects.ObjectQuery1.GetResults(Nullable1 forMergeOption)
at System.Data.Entity.Core.Objects.ObjectQuery1.<System.Collections.Generic.IEnumerable<T>.GetEnumerator>b__0() at System.Lazy1.CreateValue()
at System.Lazy1.LazyInitValue() at System.Lazy1.get_Value()
at System.Data.Entity.Internal.LazyEnumerator1.MoveNext() at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable1 source)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.b__1[TResult](IEnumerable1 sequence) at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.ExecuteSingle[TResult](IEnumerable1 query, Expression queryRoot)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.System.Linq.IQueryProvider.Execute[TResult](Expression expression)
at System.Data.Entity.Internal.Linq.DbQueryProvider.Execute[TResult](Expression expression)
at System.Linq.Queryable.FirstOrDefault[TSource](IQueryable1 source) at EntityDataAccessLayer.SE.DAL.GetUserRoleName(String userName) userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104 co_module~ inst_key~0 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ loggedinuser~ callingmodule~SE_ACE workspacekey~Default datetime~2019-07-19T14.24.54.008+05:30 level~Error priority~0 srcmodule~WorkFlowDataService.Helpers.UserManagement method~AuthenticateUser errormessage~The underlying provider failed on Open. errordetails~ExceptionMessage - The underlying provider failed on Open. ExceptionSource - EntityFramework ExceptionTarget - Void Open() StackTrace - System.Data.Entity.Core.EntityException: The underlying provider failed on Open. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it at Npgsql.NpgsqlConnector.Connect(NpgsqlTimeout timeout) at Npgsql.NpgsqlConnector.<RawOpen>d__148.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Npgsql.NpgsqlConnector.<Open>d__145.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Npgsql.ConnectorPool.<AllocateLong>d__24.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.ValueTaskAwaiter1.GetResult()
at Npgsql.NpgsqlConnection.d__28.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnection.Open()
at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute(Action operation)
at System.Data.Entity.Core.EntityClient.EntityConnection.Open()
— End of inner exception stack trace —
at System.Data.Entity.Core.EntityClient.EntityConnection.Open()
at System.Data.Entity.Core.Objects.ObjectContext.EnsureConnection()
at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess) at System.Data.Entity.Core.Objects.ObjectQuery1.<>c__DisplayClassb.b__9()
at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute[TResult](Func1 operation) at System.Data.Entity.Core.Objects.ObjectQuery1.GetResults(Nullable1 forMergeOption) at System.Data.Entity.Core.Objects.ObjectQuery1.<System.Collections.Generic.IEnumerable.GetEnumerator>b__0()
at System.Lazy1.CreateValue() at System.Lazy1.LazyInitValue()
at System.Lazy1.get_Value() at System.Data.Entity.Internal.LazyEnumerator1.MoveNext()
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable1 source) at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.<GetElementFunction>b__1[TResult](IEnumerable1 sequence)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.ExecuteSingle[TResult](IEnumerable1 query, Expression queryRoot) at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.System.Linq.IQueryProvider.Execute[TResult](Expression expression) at System.Data.Entity.Internal.Linq.DbQueryProvider.Execute[TResult](Expression expression) at System.Linq.Queryable.FirstOrDefault[TSource](IQueryable1 source)
at EntityDataAccessLayer.SE.DAL.GetUserRoleName(String userName)
at WorkFlowDataService.Helpers.UserManagement.AuthenticateUser(AuthenticateUserRequest request) userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104
co_module~ inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ loggedinuser~ callingmodule~SE_Client workspacekey~Default datetime~2019-07-19T14.24.56.020+05:30 level~Error priority~0 srcmodule~EntityDataAccessLayer.SE.DAL method~GetUserRoleName errormessage~The underlying provider failed on Open. errordetails~ExceptionMessage - The underlying provider failed on Open.
ExceptionSource - EntityFramework
ExceptionTarget - Void Open()
StackTrace - System.Data.Entity.Core.EntityException: The underlying provider failed on Open. —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
at Npgsql.NpgsqlConnector.Connect(NpgsqlTimeout timeout)
at Npgsql.NpgsqlConnector.d__148.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.d__145.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Npgsql.ConnectorPool.d__24.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.ValueTaskAwaiter1.GetResult() at Npgsql.NpgsqlConnection.<Open>d__28.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Npgsql.NpgsqlConnection.Open() at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute(Action operation) at System.Data.Entity.Core.EntityClient.EntityConnection.Open() --- End of inner exception stack trace --- at System.Data.Entity.Core.EntityClient.EntityConnection.Open() at System.Data.Entity.Core.Objects.ObjectContext.EnsureConnection() at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess)
at System.Data.Entity.Core.Objects.ObjectQuery1.<>c__DisplayClassb.<GetResults>b__9() at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute[TResult](Func1 operation)
at System.Data.Entity.Core.Objects.ObjectQuery1.GetResults(Nullable1 forMergeOption)
at System.Data.Entity.Core.Objects.ObjectQuery1.<System.Collections.Generic.IEnumerable<T>.GetEnumerator>b__0() at System.Lazy1.CreateValue()
at System.Lazy1.LazyInitValue() at System.Lazy1.get_Value()
at System.Data.Entity.Internal.LazyEnumerator1.MoveNext() at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable1 source)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.b__1[TResult](IEnumerable1 sequence) at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.ExecuteSingle[TResult](IEnumerable1 query, Expression queryRoot)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.System.Linq.IQueryProvider.Execute[TResult](Expression expression)
at System.Data.Entity.Internal.Linq.DbQueryProvider.Execute[TResult](Expression expression)
at System.Linq.Queryable.FirstOrDefault[TSource](IQueryable1 source) at EntityDataAccessLayer.SE.DAL.GetUserRoleName(String userName) userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104 co_module~ inst_key~1 trans_key~0 trans_id~ req_id~ cust_id~ crossref_id~ loggedinuser~ callingmodule~SE_Client workspacekey~Default datetime~2019-07-19T14.24.56.021+05:30 level~Error priority~0 srcmodule~WorkFlowDataService.Helpers.UserManagement method~AuthenticateUser errormessage~The underlying provider failed on Open. errordetails~ExceptionMessage - The underlying provider failed on Open. ExceptionSource - EntityFramework ExceptionTarget - Void Open() StackTrace - System.Data.Entity.Core.EntityException: The underlying provider failed on Open. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it at Npgsql.NpgsqlConnector.Connect(NpgsqlTimeout timeout) at Npgsql.NpgsqlConnector.<RawOpen>d__148.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Npgsql.NpgsqlConnector.<Open>d__145.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Npgsql.ConnectorPool.<AllocateLong>d__24.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.ValueTaskAwaiter1.GetResult()
at Npgsql.NpgsqlConnection.d__28.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnection.Open()
at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute(Action operation)
at System.Data.Entity.Core.EntityClient.EntityConnection.Open()
— End of inner exception stack trace —
at System.Data.Entity.Core.EntityClient.EntityConnection.Open()
at System.Data.Entity.Core.Objects.ObjectContext.EnsureConnection()
at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess) at System.Data.Entity.Core.Objects.ObjectQuery1.<>c__DisplayClassb.b__9()
at System.Data.Entity.Infrastructure.DefaultExecutionStrategy.Execute[TResult](Func1 operation) at System.Data.Entity.Core.Objects.ObjectQuery1.GetResults(Nullable1 forMergeOption) at System.Data.Entity.Core.Objects.ObjectQuery1.<System.Collections.Generic.IEnumerable.GetEnumerator>b__0()
at System.Lazy1.CreateValue() at System.Lazy1.LazyInitValue()
at System.Lazy1.get_Value() at System.Data.Entity.Internal.LazyEnumerator1.MoveNext()
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable1 source) at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.<GetElementFunction>b__1[TResult](IEnumerable1 sequence)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.ExecuteSingle[TResult](IEnumerable1 query, Expression queryRoot) at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.System.Linq.IQueryProvider.Execute[TResult](Expression expression) at System.Data.Entity.Internal.Linq.DbQueryProvider.Execute[TResult](Expression expression) at System.Linq.Queryable.FirstOrDefault[TSource](IQueryable1 source)
at EntityDataAccessLayer.SE.DAL.GetUserRoleName(String userName)
at WorkFlowDataService.Helpers.UserManagement.AuthenticateUser(AuthenticateUserRequest request) userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104
instid~0 date~19-07-2019 time~02.25.17.653 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded InstanceID from app.config. Value is : 0 description~NA
instid~0 date~19-07-2019 time~02.25.17.919 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logIP from app.config. Value is : True description~NA ipaddress~192.168.0.104
instid~0 date~19-07-2019 time~02.25.17.919 level~Info priority~1 srcmodule~Utilities.Logging method~Logging message~Loaded logUserID from app.config. Value is : True description~NA userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104
instid~0 date~19-07-2019 time~02.25.17.919 level~Info priority~1 srcmodule~Utilities.Loggnig method~Logging message~Loaded logErrorDetails from app.config. Value is : True description~NA userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104
instid~0 date~19-07-2019 time~02.25.28.534 level~Info priority~10 srcmodule~TokenBasedAuthentication.TokenStore method~GenerateToken message~Entered Method description~ userid~NA ipaddress~NA
instid~0 date~19-07-2019 time~02.25.28.862 level~Info priority~10 srcmodule~TokenBasedAuthentication.TokenStore method~GenerateToken message~Exit Method description~ userid~NA ipaddress~NA
instid~0 date~19-07-2019 time~02.25.28.878 level~Warning priority~0 srcmodule~WorkFlowDataService.Helpers.KeyStore.External method~ctor message~External source not configured description~NA userid~NA ipaddress~NA
instid~0 date~19-07-2019 time~02.25.28.909 level~Error priority~0 srcmodule~EntityDataAccessLayer.KeyManagement.DataAccessLayer method~FetchCryptographicInfo message~Error occured while fetching data from DB : String was not recognized as a valid DateTime. description~NA userid~NA ipaddress~NA
instid~0 date~19-07-2019 time~02.25.28.909 level~Error priority~0 srcmodule~WorkFlowDataService.Helpers.KeyStore.Database method~FetchKeyHash message~String was not recognized as a valid DateTime. description~NA userid~NA ipaddress~NA
workspacekey~Default datetime~2019-07-19T14.25.28.925+05:30 level~Error priority~0 srcmodule~WorkFlowDataService.Helpers.KeyManagement method~ReadSaltKeyFromSource errormessage~Error occured while fetching Salt Key Pair from configured DataSource errordetails~ExceptionMessage - Value cannot be null.
Parameter name: value
ExceptionSource - System.Runtime.Caching
ExceptionTarget - Void .ctor(System.String, System.Object, System.DateTimeOffset, System.TimeSpan, System.Runtime.Caching.CacheItemPriority, System.Collections.ObjectModel.Collection1[System.Runtime.Caching.ChangeMonitor], System.Runtime.Caching.CacheEntryRemovedCallback, System.Runtime.Caching.MemoryCache) StackTrace - System.ArgumentNullException: Value cannot be null. Parameter name: value at System.Runtime.Caching.MemoryCacheEntry..ctor(String key, Object value, DateTimeOffset absExp, TimeSpan slidingExp, CacheItemPriority priority, Collection1 dependencies, CacheEntryRemovedCallback removedCallback, MemoryCache cache)
at System.Runtime.Caching.MemoryCache.AddOrGetExistingInternal(String key, Object value, CacheItemPolicy policy)
at System.Runtime.Caching.MemoryCache.AddOrGetExisting(String key, Object value, CacheItemPolicy policy, String regionName)
at System.Runtime.Caching.ObjectCache.Add(String key, Object value, CacheItemPolicy policy, String regionName)
at WorkFlowDataService.Helpers.KeyManagement.ReadFromSource(String entity)
at WorkFlowDataService.Helpers.KeyManagement.FetchKeyHash(String entity) userid~DESKTOP-JVGVE2B\Gayas ipaddress~192.168.0.104

i am unable to open assist edge its saying contact adminstrator

Hi,

Have you posted logs from Commmunity edition or enterprise edition. Also, what is locale of your machine. You can check it by typing system info in command prompt. SystemInfo