hi all
my assist edge keeps on initializing but not opening. previously when i faced this issue i reinstalled AE and developed few process, but again facing this issue and no config file gets corrupted and eva-bot is running fine.
no log file is generated in this path C:\Users\user_name\Documents\EdgeVerve Systems Limited\AssistEdge_CE\ACE\logs.
i am attaching the log file generated in workflow path
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“5/13/2020”,“time”:“08:06:03.701”,“level”:“Warning”,“priority”:“10”,“srcmodule”:“TokenBasedAuthentication.Authenticator”,“method”:“LoadUserManagement”,“message”:“Default LDAP Authentication enabled.”,“description”:“NA”,“datetime”:“2020-05-13T08:06:03.701+05:30”,“userid”:“NA”,“ipaddress”:“NA”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:04.259+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“Utilities.Mutate.Device”,“method”:“ctor”,“message”:“Loading Default Cryptography Alorithm as cannot find custom algorithm”,“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:04.259+05:30”,“level”:“Info”,“priority”:“0”,“srcmodule”:“Utilities.Mutate.Device”,“method”:“ctor”,“message”:“Loading AES Cryptography Algorithm for RPA”,“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“5/13/2020”,“time”:“08:06:04.399”,“level”:“Info”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.Helpers.UserManagement”,“method”:“AuthenticateUser”,“message”:“00FF3094EC2D”,“description”:“NA”,“datetime”:“2020-05-13T08:06:04.399+05:30”,“userid”:“NA”,“ipaddress”:“NA”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“5/13/2020”,“time”:“08:06:04.802”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.Helpers.KeyStore.External”,“method”:“ctor”,“message”:“External source not configured”,“description”:“NA”,“datetime”:“2020-05-13T08:06:04.802+05:30”,“userid”:“NA”,“ipaddress”:“NA”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“instid”:“0”,“date”:“5/13/2020”,“time”:“08:06:04.802”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.Helpers.KeyManagement”,“method”:“LoadExternalVault”,“message”:“External source not configured”,“description”:“NA”,“datetime”:“2020-05-13T08:06:04.802+05:30”,“userid”:“NA”,“ipaddress”:“NA”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:05.250+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:05.629+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:05.638+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:05.666+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:05.884+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:07.642+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:07.905+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:08.002+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:08.507+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:09.070+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:09.162+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:09.538+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:09.789+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:09.798+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:09.947+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:09.974+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:10.004+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:10.008+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:10.014+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
{“MachineName”:“MNGNET379573D”,“ProcessId”:“41040”,“ProcessName”:“C:\Users\ilakkiya.s\Documents\EdgeVerve Systems Limited\AssistEdge_CE\Workflow\AssistEdge RPA CE.exe”,“workspacekey”:“Default”,“datetime”:“2020-05-13T08:06:30.612+05:30”,“level”:“Warning”,“priority”:“0”,“srcmodule”:“WorkFlowDataService.ServiceSecurity.AuthenticationManager”,“method”:“BeforeCall”,“message”:"#EM18: Failed to access the headers in the incoming request.",“description”:“NA”,“userid”:“ITLINFOSYS\ilakkiya.s”,“ipaddress”:“10.95.201.253”,“LogType”:“Default”}
pls help me in this issue. pls respond me as soon as possible
Thanks and regards
ilakkiya.s