Application Tracking and Multi Instance

Hi Team,

When I create the Web Application, I see there are two options in Misc Sections

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What is the use of Is Application Tracked and Is Multi Instance Allowed?

Hi,

Is Application Tracked - This property is for Engage use case. If this check box is checked then system will track how much time agent have spent time in that particular application tab and same will get reflected in Engage reports.

Is MultiInstance Allowed- For some sign in application by design only one user session is allowed. If we try to launch multiple instance of same application and do sign in then user will log off from previous instance. This may cause erroneous situation during RPA automation. Hence, this property is used to indicate if the application suports multiple user session or not

Regards,
Amit