Add another superadmin

Control Tower
1

Hi Team,

We have an instance where one of the employees is Super Admin and the rest of the other employees are Admin.
The employee with Super-Admin role has left the organization. How can we add another Super Admin in thi instance?

2

To add another Super Admin, run command - “ae addsuperadmin” and remove access of inactive super admin in AssistEdge enterprise 19.1

Regards,
Sumit Sagar

3

Hi @sumit.sagar

We have a clustered setup. From which machine should I run this command?